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Corrections

Corrections

Raise a specific error in corporate information, with the context needed to review it.

Identify the statement

A useful correction request identifies the page, the wording in question, the proposed correction and an appropriate supporting source. Company identity, product background, a publication reference or a dated statement can then be examined in context.

The route concerns the accuracy of corporate information. An account appeal, transaction dispute, privacy request or safety report should use the relevant product or support process.

Identifying corporate information for correction and review
Publication confidentiality and responsible information exchange

Publication and confidentiality

External publishers retain responsibility for their own editorial records. Softa’s corporate correspondence is not authority to rewrite third-party reporting or suppress an editorial judgement.

Initial correspondence should avoid unnecessary personal information and confidential documents. Sensitive supporting records belong in an authorised exchange. Email links open a draft; this website does not register a submitted correction automatically.

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