At Softa, support is not treated as a transactional function. It is a responsibility. We design and operate digital systems that interact with people, institutions, and communities across regions. Clear communication, timely response, and respectful engagement are essential to maintaining trust and accountability. This page outlines how individuals, partners, institutions, and stakeholders can reach us, and how we approach support, queries, and concerns.
For general questions related to our platforms, services, or ecosystem, we encourage reaching out through our official support channel. We aim to respond with clarity and seriousness, recognising that not all queries are technical in nature. Many relate to usage, understanding, or responsible engagement with digital systems.
Email: official@softatechnologies.com
If your query relates specifically to one of our platforms or products, including usage issues, access concerns, or functional clarifications, please mention the relevant product in your communication. This helps us route the request accurately and respond efficiently. Our products include:
Concerns related to safety, misuse, dignity, or responsible use of our platforms are handled with priority. We treat such matters with discretion and seriousness, recognising their potential impact on individuals and communities. Where applicable, reviews are conducted through defined internal processes that emphasise fairness, context, and proportional response.
Email: official@softatechnologies.com
Journalists, editors, and media professionals seeking factual information, clarifications, or institutional perspectives are welcome to contact us through our official media channel. We engage with media in a transparent and respectful manner and respond to queries aligned with public interest and editorial integrity.
Email: official@softatechnologies.com
For partnerships, institutional collaboration, academic engagement, or long-term cooperation, we encourage structured communication outlining the nature and intent of engagement. Softa evaluates partnerships based on alignment with values, long-term relevance, and responsible impact.
Email: official@softatechnologies.com
Investment-related queries are handled through designated official channels. Softa follows a deliberate and transparent approach to capital engagement and does not respond to unsolicited or informal requests outside this process.
Email: official@softatechnologies.com
For career-related enquiries, opportunities, or expressions of interest, please refer to our Careers page and follow the outlined engagement process. We encourage thoughtful outreach that reflects alignment with our work and values.
Softa Technologies Limited, Ranchi, Jharkhand, India
Level 11, Platina, C-59, G-Block, BKC, Bandra East, Mumbai 400051, India
Keilaranta 1, 02150 Espoo, Finland
NawalGadh, Rajasthan, India
We aim to:
While response times may vary depending on the nature of the query, every communication received through official channels is reviewed with seriousness.
Softa does not engage through unofficial channels or intermediaries. We encourage all stakeholders to rely solely on verified contact information provided on this website. Responsible communication protects both individuals and institutions.
ENG:
We are currently updating and upgrading our website to enhance performance,
security, and user experience. We will be back online within 48–72 hours.
We appreciate your patience and apologize for any inconvenience.
HINDI:
हम अपनी वेबसाइट को बेहतर प्रदर्शन, सुरक्षा और उपयोगकर्ता अनुभव के लिए
अपडेट/अपग्रेड कर रहे हैं। वेबसाइट अगले 48–72 घंटों में पुनः उपलब्ध होगी।
हमें हुई असुविधा के लिए खेद है और आपके सहयोग के लिए धन्यवाद।